Shipping policy

Last Updated: October 19, 2026

Sorga Home is committed to providing clear and transparent shipping information before you complete your purchase.

  1. Order Processing Time

Our daily order cutoff time is 17:00 Pacific Time.

Orders placed after the daily cutoff time may begin processing on the next business day.

Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and public holidays). Processing time may be longer during peak seasons or promotional periods. You will receive a confirmation email once your order has been shipped.

  1. Shipping Origin

Orders are fulfilled and shipped from our warehouse facilities in the United States.

  1. Shipping Methods and Delivery Estimates

Available shipping methods and estimated delivery times are displayed at checkout based on your delivery address. Typical delivery timeframes (after processing) are: Standard Shipping (United States): 3–5 business days Expedited options (where available): 1–3 business days

Delivery estimates are not guaranteed delivery dates. Actual delivery times may be affected by carrier delays, weather, public holidays, or other factors outside our control.

  1. Shipping Costs

Standard shipping within the United States is free.

Any applicable shipping charges, if displayed for a specific order or shipping option, will be clearly shown during checkout before the order is submitted.

  1. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information (where available). Tracking details may take 24–48 hours to update after the carrier receives the package.

  1. International Shipping

International shipping is available to selected countries shown at checkout. Customers are responsible for any customs duties, import taxes, or brokerage fees imposed by the destination country. These charges are not included in our shipping fees unless explicitly stated at checkout.

  1. Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

  1. Lost, Delayed, or Damaged Shipments

If your package appears lost, significantly delayed, or arrives damaged, please contact us at support@sorgahome.com with your order number and any available tracking information. We will investigate and assist you according to our Return & Refund Policy and applicable law.

  1. Contact Us

For questions about shipping or an existing order, please contact:

Sorga Home Operated by PATRICIA SORG FR INC 1000 GAMMA DR PITTSBURGH, PA 15238 USA Email: support@sorgahome.com